Forest Packing understands that sometimes you just have a simple
question that should be answered by the web site but isn't.
Realizing this, we have tried to put together some of the most
frequent questions we get from our customers. If your question
isn't answered here you can always call us toll freeat
0086-21-51592881 and one of our sales associates will be happy to
1. How do I measure a box?
The proper sequence of dimensions is Length x Width x Depth. Place
the carton in front of you with the open end up. Length is the
longest open end dimensions from left to right. Width is the
shortest open end dimension from front to back. Depth is the
remaining dimension from top to bottom.
2. How soon can I get a price quote?
For most projects, once we know the carton style, dimensions,
paperboard type including caliper, printing requirements and
quantity, we can provide you with a price quote within 24 hours.
3. How long will it take to receive my products?
As a general rule, it will take 2 weeks for us to produce your
custom designed and printed products.
4. Can I have a custom designed and made packaging box?
We are a custom shop. We design and construct each project to the
individual customer's needs. All of our boxes are custom made based
on your artwork and packaging need.
5. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, we do not
accept small orders. Our minimum order quantity is 3000 pcs. It is
recommended for you to order a 20”GP or 40”HC to reduce the unit
price and shipping cost.
6. Can I get a sample?
Yes, on some stock items. A nominal shipping charge, however, will
apply. Certain items are excluded from our sample program. Samples
based on your artwork and packaging need, are available, but will
include a fee for the box plus estimated shipping costs. The sample
making usually takes a week.
7. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M.
GTM+8, Monday thru Friday, except holidays. Phone:
8. Do you sell any additional products not listed on your online
We sell over 7,000 different types of corrugated shipping or
packaging supplies and are always adding new items to our website.
However, every item that we currently sell is listed on our
website. If you cannot find the exact packaging or shipping product
that you are looking for, please e-mail your request and we will be
happy to verify whether or not this is an item that we carry.
9. Do you have a price catalog?
We are a professional corrugated board printed packaging
manufacturer. All of our packaging products are custom made as per
your request and artwork. We do not have a price catalog.
10. Will you match competitors' prices?
If you find a lower price elsewhere on the exact same item, we will
meet or beat that price as long as it does not reflect a
competitor's free offer, rebate, bonus, one-of-a-kind, or other
limited guarantee offer.
11. How do I know I can trust ordering from you?
forestpackagingsh.com is a member of the Alibaba’s Golden Trusted
Supplier and the Made-in-China’s audited packaging manufacturer and
is proud to have a rating of Excellence. We have been in business
since 1998 and are committed to bringing our customers 100%
12. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box
design and manufacturing. Just tell us your ideas and we will help
to carry out your ideas into perfect gift boxes. It does not matter
if you do not have someone to complete files. Send us high
resolution images, your Logo and text and tell us how you would
like to arrange them. We will send you finished files for
13. What is your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most
convenient or cost effective for you.
14.If you need our E catalogue, please contact us.